Careers at Virtuoso

Partner Enablement Manager

Published on
April 3, 2024
Virtuoso
Hiring

Virtuoso uses AI, ML, NLP, and Robotic Process Automation to run a test automation tool that gives you the speed of low-code/no-code paired with the power of scripted test steps.

A bit about us:

Virtuoso's mission is to be the number one autonomous quality assurance platform in the world, representing the foundation for software quality in the modern enterprise. Purpose-built for enterprise web applications, our AI-driven, low-code testing platform ensures superior software quality, minimized costs, and an accelerated path to business success at scale.

Virtuoso has reimagined how quality is assured by developing a game-changing platform that is already being used by the biggest names in the enterprise space like IBM and DXC. We passionately believe that anyone should be able to create and maintain tests regardless of their technical skill, and that quality is a key driver for change and growth. The latest advances in AI and Machine Learning have been leveraged to produce a low-code/no-code test automation platform that thinks like a human, empowers everyone to test, and, is transforming the world of quality assurance. Want to join the quality-first revolution? Then read on.

The nature of our product is reflected in our thorough and agile culture. We do the right things fast, and our application process is no different. We want exceptional people, and we will act to get them.

Role Summary:

As Virtuoso's Partner Enablement Manager, you play a crucial role in the growth and success of our Customer Experience and Partner Enablement organization. This role demands a blend of expertise in software testing, quality assurance, and robust relationship management. You'll be pivotal in onboarding, training, and technically enabling our partners, ensuring they are fully equipped to thrive within the Virtuoso Partner Program.

What we would like to see in you!

  • Partner Relationship Management: Strengthen relationships and execute a comprehensive partner enablement strategy. Act as a trusted advisor, ensuring partners are effectively onboarded, trained, and technically empowered.
  • Partner Onboarding: Facilitate seamless onboarding into Virtuoso for partners, including tool access and CRM data management. Guide partners through the product onboarding process, ensuring alignment with their goals.
  • Partner Training and Technical Enablement: Identify and address partners' enablement needs to ensure project success. Schedule and deliver training and enablement activities tailored to each partner's requirements.
  • Quarterly Business Reviews (QBRs): Participate in QBRs to provide insights on partner health status and support commercial owners with valuable data.
  • Reporting and Analytics: Maintain accurate partner data in CRM and other tools, analyze partner engagement metrics, and report on partner health and satisfaction.

Essential

  • In-depth knowledge of quality assurance, software testing, and test automation tools, preferably in a browser-based application environment.
  • Strong project management skills, with an ability to interface between customers and internal departments.
  • Excellent relationship-building skills, risk identification and solution-proposing ability, and a customer-focused mindset.
  • Proficiency in SDLC, DevOps, and test automation concepts.
  • The ideal candidate should possess strong analytical capabilities and have a solution-oriented mindset.

Qualifications and Experience:

  • At least 3 years of experience in quality assurance and software test automation.
  • A minimum of 2 years in customer experience roles.
  • A track record of supporting customers in a post-sales environment is essential.
  • Experience in Java and coding would be an advantage.

What's in it for You...

  • Competitive Compensation Package
  • Employee Share Options- Share in the success of Virtuoso
  • Opportunity to grow your career at Virtuoso with a career and development plan
  • Remote/flexible working
  • Private health insurance
  • Training/personal development budget of a minimum of £500 per year
  • Take your birthday as a holiday every year!
  • 22 Holiday allowance that increases by one day per year of service up to 5 years
  • Employee Referral Scheme - we put money in your pocket for referring awesome people to join the team!